Refund policy

Please note that due to our strict refund policy, ALL products may not be returned for a refund, credit, or exchange unless you have received damaged, defective or the wrong item(s).

Please keep in mind:

Shipping charges are non-refundable.

All returns must be in their original factory packaging with all original packing materials.

If a package appears damaged upon arrival, it's best for you to refuse the package. If you sign for and keep the package, you should note the damage when signing for it so a claim can be filed with the shipping carrier.

For everything else, we pride ourselves on our customer service. Should you be at all dissatisfied, we promise to make your return experience an easy one.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.